Senior Designer

We’re Fostr, an IDHL company.

As a premier Shopify Plus agency, we deliver strategic, design-forward digital and eCommerce solutions for luxury lifestyle, beauty & wellness, and fashion brands. With a global presence and a strong UK base, we work with some of the fastest-growing and most ambitious brands, helping them scale and evolve their digital channels with precision and creativity.

We combine deep industry knowledge with Shopify Plus expertise to create exceptional, conversion-optimised eCommerce experiences that resonate with both our clients’ and their customers’ expectations.

Our clients include leading global brands like LVMH, Victoria Beckham, Pucci, and RAD Global, among others.

But what’s in it for you?

Aside from working with some of the best in the business (there are nearly 400 of us), we offer a variety of benefits all aimed at making your life that little bit sweeter:

• Performance-based bonus schemes
• 26 days holiday plus bank holidays and a birthday lie-in
• Two additional days for wellbeing and a volunteering day
• Additional annual leave purchase scheme or trade leave you don’t use for extra salary
• Hybrid working (a mix of office and home-based for many of our roles)
• Flexible working scheme
• Financial support from Salary Finance and Bippit
• Company pension scheme and health care cash plan
• Private health care dependent on length of service
• Clear training and progression programme
• Free mortgage advice from experts
• Regular company events and awards
• Employee perks portal
• Plus many more, visit our careers page for more details

Invested in your growth.

Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.

Inclusivity matters to us.

We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.

Senior Designer (E-commerce)

The Senior Designer is responsible for overseeing and directing the design process, driving positive change and championing design innovation throughout the business. This is a solutions-led role, responsible for owning the design process from conceptualization to creation, aligning with strategic project goals and meeting stakeholders' expectations.

The Senior designer is responsible for leading the information gathering process, facilitating Discovery and be comfortable presenting designs to clients or stakeholders.

It is also expected they provide guidance and mentorship to other designers on the team, maintaining ongoing standards and ensuring best practice.

The role also involves regular cross-discipline collaboration with (but not exclusively) project management, development and account management teams to produce exceptional client experiences and best in class web experiences.

• The Senior Designer will be well versed in best practice and emerging trends in the e-commerce design space
• Designing and prototyping for e-commerce, social media, and other digital channels
• Leading the design of complex systems of interactions
• Design with empathy for the users through user-centred design principles when making design decisions
• Have awareness of accessibility and site performance considerations when creating making design decisions
• Ensuring consistency and cohesiveness across digital channels
• Collaborating with art directors and graphic designers
• Mentoring junior team members
• Creating detailed overview decks for internal use
• Implementing digital media campaigns
• Creating layouts, guidelines & design systems
• Presentation of your ideas and design vision articulately and effectively

Personal Specification

Key qualifications and attributes requirements:

• Likely 6+ years’ experience working within the digital industry, preferably from an agency background
• Relevant degree or industry recognised qualifications in design
• Proficient in the use tools such as Figma, Adobe Photoshop, Illustrator, Miro, Powerpoint and Word
• Experience with e-commerce platforms such as Shopify, Adobe Commerce and Big Commerce, if possible
• Experience in retail and eCommerce
• Cross-platform design experience
• Excellent communication skills
• Presentation of your ideas and design vision articulately and effectively
• Adaptability with a solutions mindset - how can we solve the problem at hand
• A personal growth mindset - self leadership, keen to learn and develop yourself
• Be an autodidact

Other qualifications and attribute requirements that are desirable but not essential:

• Involvement with the design and technology community as an active participant and/or contributor
• Understanding of front-end development code, techniques and processes
• Animation or video editing skills