About Us

We’re IDHL.  

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

Our portfolio of services span performance marketing, website development, eCommerce, and data intelligence. But we’re more than just a digital agency; we're our client's key partner in growth.

Joining our performance division, you’ll be part of a team of SEO experts and paid media trailblazers. Working across outreach, technical SEO, digital PR, social media and more – there’s not a part of performance marketing we don’t deliver.

Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Cruise.co.uk, tombola, and Hammonds.

But what’s in it for you?

Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:

  • 26 days holiday plus bank holidays and a birthday lie-in
  • Two additional days for wellbeing and a volunteering day
  • Additional annual leave purchase scheme or trade leave you don’t use for extra salary
  • Hybrid working (a mix of office and home-based for many of our roles)
  • Flexible working scheme
  • Financial support from Salary Finance
  • Company pension scheme and health care cash plan
  • Private health care dependent on length of service
  • Clear training and progression programme
  • Free mortgage advice from experts
  • Regular company events and awards
  • Employee perks portal
  • Plus many more, visit our careers page for more details

Invested in your growth.

Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.

Inclusivity matters to us.

We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.

About The Role

We’re looking for a Programmatic Account Manager to join our team, responsible for the day-to-day management and execution of programmatic campaigns across a variety of clients. This role is focused on the delivery and performance of programmatic media plans — spanning channels such as Display, Native, Video, Audio, and CTV — with occasional involvement in DOOH and PrOOH. You will work closely with the Media Strategy and Client Services teams, acting as the activation expert and client contact for all things programmatic.

You’ll be hands-on in platforms like StackAdapt, with experience in both self-serve and managed service environments, and expected to implement campaigns, optimise performance, provide actionable insights through reporting, and contribute creative recommendations. This is an ideal role for someone with strong platform knowledge and a passion for delivering excellent results in a collaborative agency setting.

Main Accountabilities
 
  • Manage and implement programmatic media campaigns, ensuring smooth activation and alignment with approved media plans
  • Monitor and optimise live campaigns to deliver against KPIs such as CPM, CPA, ROAS, and engagement rates
  • Act as the day-to-day contact for your assigned clients, building trusted relationships through proactive communication (face-to-face and Teams), insights, and updates
  • Collaborate with internal teams including Media Strategy, Client Services, Performance (Paid Media, SEO), Creative Studio, and Analytics to ensure campaigns are fully integrated and high-performing
  • Report on campaign performance with clarity and insight, providing meaningful data interpretations and optimisation suggestions
  • Provide guidance on creative best practices for programmatic channels to ensure assets are fit for platform and objective
  • Contribute to planning conversations as the activation expert, flagging opportunities, considerations, or potential risks
  • Stay informed of developments across the programmatic landscape, surfacing opportunities for testing new formats, features, or providers

Core Knowledge and Skills

Essential
 
  • Proven experience working hands-on in a DSP (StackAdapt, DV360, The Trade Desk, or similar)
  • Strong understanding of programmatic advertising and how different channels (CTV, Display, Native, Audio, Video) function within it
  • Demonstrable campaign management experience, with clear results against performance targets
  • Comfortable working directly with clients and explaining campaign data or platform complexities in a clear, confident manner
  • Highly organised, with strong attention to detail and experience in managing multiple accounts or campaigns simultaneously
  • Skilled in analysing performance metrics and identifying actionable insights
  • Good working knowledge of Excel and reporting tools (e.g., Data Studio or similar)
  • Broad understanding of the wider digital landscape, including Paid Search and Paid Social
Desirable
 
  • Experience with creative and asset briefing for programmatic environments
  • Understanding of data privacy regulations (e.g., GDPR) and how they impact targeting and measurement
  • Familiarity with DOOH/PrOOH, or general media formats such as linear TV, is a plus but not essential
  • Understanding of full-funnel measurement and attribution
  • Awareness of third-party measurement or analytics platforms (e.g., GA4)
  • Exposure to cross-channel media planning or omnichannel client activity
    This role is ideal for someone currently in a programmatic executive or account manager role looking to deepen their platform expertise and client ownership. You’ll thrive here if you're hands-on in DSPs, confident speaking to clients, and enjoy seeing campaigns through from build to post-campaign wrap-up. If you’re naturally collaborative, results-driven, and passionate about programmatic advertising, we’d love to hear from you.

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