About Us

We’re IDHL.  

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

Our portfolio of services span performance marketing, website development, eCommerce, and data intelligence. But we’re more than just a digital agency; we're our client's key partner in growth.

Joining our performance division, you’ll be part of a team of SEO experts and paid media trailblazers. Working across outreach, technical SEO, digital PR, social media and more – there’s not a part of performance marketing we don’t deliver.

Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Costa, tombola, and Lights4fun.

But what’s in it for you?

Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:

  • Performance-based bonus schemes
  • 26 days holiday plus bank holidays and a birthday lie-in
  • Two additional days for wellbeing and a volunteering day
  • Additional annual leave purchase scheme or trade leave you don’t use for extra salary
  • Hybrid working (a mix of office and home-based for many of our roles)
  • Flexible working scheme
  • Financial support from Salary Finance and Bippit
  • Company pension scheme and health care cash plan
  • Private health care dependent on length of service
  • Clear training and progression programme
  • Free mortgage advice from experts
  • Regular company events and awards
  • Employee perks portal
  • Plus many more, visit our careers page for more details

Invested in your growth.

Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.

Inclusivity matters to us.

We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.

About The Role

Your role as Senior Account Manager:

As Senior Account Manager you will lead and drive the overall strategy within your client portfolio.

  • Building strong relationships and communicating effectively with clients
  • Understand your clients’ business, markets and objectives
  • Guide your clients with the agency’s new innovative thinking 
  • Deliver the best and most appropriate new media solutions 
  • Produce monthly revenue & renewal forecasts and reports 
  • Ensure that a central file is kept of essential client information
  • Monthly and quarterly client planning sessions and reviews with clients 
  • Work to client profitability targets 

What we'd like you to bring to the role:

  • Experience in a Digital Agency is desirable
  • Consistent achievement of financial targets and ability to upsell to clients
  • Highly organised and able to manage documentation 
  • High quality customer service and rapport building skills
  • The ability to work in a fast paced, dynamic environment using high levels of initiative to deliver results

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