About Us

We’re IDHL.

With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.

Our portfolio of services span performance marketing, website development, eCommerce, and data intelliegence. But we’re more than just a digital agency; we're our client's key partner in growth.

Joining our web and eCommerce division, you’ll be part of a team of web aficionados. From UX whizzes to tech-savvy developers, our team is what makes us a cut above the rest.

Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Costa, Leeds Football Club, and Church & Dwight.

But what’s in it for you?

Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:

  • Performance-based bonus schemes
  • 26 days holiday plus bank holidays and a birthday lie-in
  • Two additional days for wellbeing and a volunteering day
  • Additional annual leave purchase scheme or trade leave you don’t use for extra salary
  • Hybrid working (a mix of office and home-based for many of our roles)
  • Flexible working scheme
  • Financial support from Salary Finance and Bippit
  • Company pension scheme and health care cash plan
  • Private health care dependent on length of service
  • Clear training and progression programme
  • Free mortgage advice from experts
  • Regular company events and awards
  • Employee perks portal
  • Plus many more, visit our careers page for more details

Invested in your growth.

Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.

Inclusivity matters to us.

We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.

About The Role

Your role as Business Development Director:
 
Pinpoint are on the lookout for a talented and self-motivated Business Development Director to join our team, working to find new opportunities as well as handling inbound leads and enquiries for eCommerce stores and other services.
 
The role will involve pitching clients, attending networking events, building proposals and nurturing leads to tell them about the services we offer. As an agency, we have grown quickly over the past few years and are looking for an individual who can shape the future of our sales operation.
 
You will work closely with our Managing Director, along with our Client Services team in order to provide handovers to new clients and ensure they transition well into the agency. As a web development agency who are passionate about eCommerce, we are looking for the successful candidate to have a strong desire to sell a technical solution and understand the product.

Your Duties and Responsibilities

  • Identifying potential sales opportunities which meet criteria
  • Handling pre-qualified leads and making introductory calls to gather leads
  • Face to face client meetings
  • Answering client queries and providing relevant information to ensure the company’s maximum sales potential is realised
  • Maintaining a full understanding of company processes, policies, guidelines and
  • contractual obligations and ensuring these are consistently followed
  • Keeping up to date with industry and company trends and developments
  • Attending regular networking events, getting involved in the industry and regular meetings with our technology partners
  • Working closely with our partnership manager at Shopify in order to maintain a great relationship
  • Ensuring monthly sales targets are met
  •  Growing and maintaining a strong sales pipeline
  • Negotiation and closure of new business opportunities

What we’d like you to bring to the role:

  • We are looking for someone who is as passionate, hard-working and has determination to succeed and hit targets
  • Strong time management and organisational skills
  • Ability to work with minimal supervision and a desire to learn the platform and understand its complexities
  • Have meticulous attention to detail to ensure proposals are produced to a consistently high standard
  • Have excellent communication skills and a friendly demeanour with the ability to communicate effectively and create rapport with both clients and colleagues
  • A full UK driving license (mandatory)

 SKILLS WE’D LOVE YOU TO HAVE

  • Prior experience working with Shopify, Big Commerce and Magento
  • Prior experience working with Salesforce Commerce Cloud (Demandware), Hybris and other large scale Enterprise eCommerce Platforms
  • Have a passion for Internet and Digital Marketing, an understanding of web technologies and knowledge of the website development lifecycle is desirable
  • Be able to use Microsoft Word, Excel & PowerPoint proficiently

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