PPC Technical Account Manager

What are the benefits of working with us?

Employee well-being is high on our agenda. Our people are at the heart of everything we do and make us who we are. Ensuring you’re always well looked after, we offer:

• Performance based bonus schemes
• 26 days holiday plus bank holidays and a birthday lie-in
• Two additional days for wellbeing and a volunteering day
• Additional annual leave purchase scheme
• Hybrid working (a mix of office and home based for many of our roles)
• Flexible working scheme
• Company pension scheme and health care cash plan
• Private health care dependent on length of service
• Clear training and progression programme
• Regular company events and awards
• Employee perks portal
• Plus many more, visit our careers page for more details

Training and Development 
  
Investing in our people is of the utmost importance to us. Harnessing potential, we want to improve your job satisfaction and endeavour to support your career aspirations with our training and development programme.

We’re continually striving to be an inclusive employer, one that provides equal opportunity and fair access that enables us to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.  We believe it is our differences that come together and make us stronger and successful as an organisation.

As a PPC Technical Account Manager, you’ll play a key role in managing a portfolio of clients across multiple platforms and a variety of budgets.

In addition to client work, the PPC Technical Account Manager is responsible for coaching, mentoring and developing the junior team.

Anyone coming into this role will be supported fully from both a technical and operational aspect and will have the opportunity to help shape the products we use, the way we communicate and how we deliver Paid products to our clients.

• Manage a portfolio of clients’ paid search campaigns, across multiple networks
• Conduct calls with clients and sales to discuss and plan campaigns
• Setup, implement, track and optimise PPC campaigns across several search engines and markets
• Undertake and be responsible for keyword research, analysis and strategy
• Provide cost estimates and ensure robust budget management
• Ad Copy writing and testing
• Tracking setup (including tracking codes generation, goals and funnels setup)
• Prepare and deliver monthly reports & attend monthly progress meetings with clients
• Analyse PPC campaign performance and recommend next steps
• Understand the objectives of, and participate in creating quarterly reports, client decks and future roadmaps in line with the agreed KPI’s 
• You will work closely with other teams within the organisation to ensure we deliver consistently across the board
• Delegate appropriate tasks to Executives

• High levels of organisation, determination and persistence
• The ability to delegate tasks and support executives to make sure all tasks are completed to deadlines
• Excellent written and verbal communication skills and a strong customer service ethos with the ability to build lasting relationships
• Demonstrate consistent and meticulous attention to detail
• A strong understanding of audience and targeting skills
• Strong time management skills to ensure deadlines are consistently met and proactively managed
• A strong ability to work within a team and independently
• Strong leadership skills and lead by example
• A positive, can-do attitude and the ability to seek out opportunities in order to develop knowledge
• Be a technical point of contact and confidently share knowledge
• Display exceptional traits of ownership and accountability
• Be a confident presenter – frequently reflecting on opportunities to develop and share experience with the team
• Continuously support peers and mentor/coach those less experienced in the team
• Confidently manage medium to large-sized clients, delegating tasks appropriately.
• Passionate, with a keen drive for the industry e.g. day to day and/or industry changes. 
• Proactively improve performance on accounts, through knowledge and skill.
• Be able to implement solutions based on advanced knowledge of common metrics within paid media.